Softening Residential

Residential Water Softening


High quality performance, user friendly

A cabinet softener with high quality performance and and big salt storage capacity, for a better water over time with less salt load operations to perform.

  • Wifi Connected Icon

While not every family member drinks coffee or shaves, we all take a bath or shower. Softena water softeners provide that extra comfort. All Softena softeners feature up-flow regeneration with proportional brining that provides the whole family with soft water with minimal water and salt consumption. A unique sideways cabinet design means Softena softeners are particularly suitable for installations where a small depth footprint is required.

Thanks to its wifi connection available as an option, users can control the Softena via the Pentair ConnectMySoftener app, whilst pros can have access to the ConnectMySoftener portal.

Features & Benefits

  • Multilingual, two-line, legible display
    User-friendly with the optimal legibility of settings and statistics
  • Separate salt light
    Simplified salt load operation
  • Easy programming, with all settings, except hardness and time, factory-set
    Plug and play – pre-set to perform at its best
  • Integrated handles
    Sideways cabinet design makes Softena particularly suitable for installation where a small depth footprint is required
  • High efficiency up-flow regeneration with proportional brining
    Exceptionally low rinse water usage per regeneration leads to minimal salt consumption, with up to 40% salt-saving compared to standard softeners
  • Salt alarm
    Never run out of salt without noticing
  • Wi-Fi connectivity
    Wi-Fi softener connectivity via smartphone app with notifications and alerts on water and salt consumption



For members only

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These documents contain technical information, are addressed to certified professionals only and should not be shared further. The Company and its affiliates do not assume any liability for the content of such information or for an incorrect usage of the same or the product. In case of any doubt concerning the proper usage of the documentation or product, as well as for any additional information please contact


Connect with Pentair Scan

Pentair Scan

Pentair Scan is the reference tool for actively assisting water treatment professionals with their day-to-day tasks: activating warranties, accessing to up-to-date information on our products, and full technical assistance, even when the device is offline.
Simply scan the product label with your smartphone or tablet to instantly access detailed configurations, installation manuals, brochures, spare parts lists, troubleshooting and maintenance diagrams, as well as handy maintenance videos.

Finally, the members of our Blue Network Program are automatically rewarded when they scan their purchases and can exchange their points for rewards on the dedicated websites for this program

Download for free on Google Play Store and App Store and discover all the other features of our app!

Brochure Pentair Scan


connect my softener

ConnectMySoftener: manage salt and water consumption of your water softener


Our app offers the ability to easily connect and remotely control and monitor your smart water softener. The ConnectMySoftener makes it possible to monitor and manage your water softener and water usage via smartphone or tablet wherever you are.




  • Check the remaining regenerating salt level and the autonomy of your softener.
  • Receive an alert when your salt needs refilling.
  • Follow the softened water consumption of your home.
  • Spot peaks in water consumption.
  • Consult your current water flow.
  • Find the history of water consumption per day, per week and per month.
  • Avoid unnecessary water consumption during your holidays by switching on the Holiday Mode.


Download for free on Google Play Store and App Store


Brochure ConnectMySoftener  Installation Instructions


FAQ ConnectMySoftener


Link to the Portal (only for professionals)

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